Contact us


Mint Mobile Customer Service
For questions regarding service, activation or coverage, please contact Mint Mobile Customer Service at:
1-800-683-7392 or 611 from your wireless phone or email

For questions related to Affirm, payments and financing, please contact Affirm at: Mon-Sun: 7AM-7PM PST.
To access your Affirm account visit

For questions related to SmartPay payments and leasing, please contact SmartPay at:
1-800-374-5587 Mon-Sat: 7AM-7PM PST. Sun: 7AM to 5PM PST.
To access your SmartPay account visit

Quality One Wireless, LLC
1500 Tradeport Drive, Orlando, FL. 32824
For product questions, order status, returns, refunds and exchanges please contact Q1W via email by completing the form below.
Login to your order history to view your order or return status.
To get warranty and RMA information visit


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